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Unable to Login to ASDM via HTTP - Cisco ASA 5510

hasan0242
Level 1
Level 1

Hi Everyone, I'm quite new to manual operation of Cisco ASA and I'm learning the fundamentals. 

Right now, I'm at a stage where I'm unable to login to ASDM launcher from my Chrome/ Edge webbrowser. 

Here's the show run excerpt: 

ciscoasa(config)# show run
: Saved
:
ASA Version 8.2(1)
!
firewall transparent
hostname ciscoasa
enable password Q6PcEw0JPNC8SDNU encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
!
interface Ethernet0/0
shutdown
no nameif
no security-level
!
interface Ethernet0/1
shutdown
no nameif
no security-level
!
interface Ethernet0/2
shutdown
no nameif
no security-level
!
interface Ethernet0/3
shutdown
no nameif
no security-level
!
interface Management0/0
shutdown
no nameif
no security-level
management-only
!
ftp mode passive
pager lines 24
no ip address
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
dynamic-access-policy-record DfltAccessPolicy
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec security-association lifetime seconds 28800
crypto ipsec security-association lifetime kilobytes 4608000
telnet timeout 5
ssh timeout 5
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ssl certificate-authentication interface port 443
!
!
prompt hostname context
Cryptochecksum:00000000000000000000000000000000
: end

 

1 Accepted Solution

Accepted Solutions

hasan0242
Level 1
Level 1

Thanks for the assistance MHM Cisco World
I was able to resolve the issue and now have logged into the ASDM by u
sing Internet Explorer, install Java 6.27 

 

View solution in original post

19 Replies 19

http 0.0.0.0 0.0.0.0 <interface> <<- this command missing, the interface is the interface you access in for asdm.

Also, I have now followed up with these commands to include the PC ip: 

ciscoasa(config)# show asdm image
Device Manager image file, disk0:/asdm-621.bin
ciscoasa(config)#
ciscoasa(config)# http server en
ciscoasa(config)# sh run http
http server enable
http 192.168.2.20 255.255.255.255 ManageASDM
http 192.168.2.0 255.255.255.0 ManageASDM
ciscoasa(config)# http 192.168.2.17 255.255.255.255 manageASDM
ciscoasa(config)# ping 192.168.2.20
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.2.20, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
ciscoasa(config)#

But still I'm unable to access ASDM admin via Browser

hasan0242
Level 1
Level 1

Thanks. 
I've put the command: http 192.168.2.20 255.255.255.255 manageASDM

Also, I checked previously I have asdm-621 
ciscoasa(config)# sh flash
--#-- --length-- -----date/time------ path
3 4096 Jan 01 2003 00:03:34 log
10 4096 Jan 01 2003 00:03:46 crypto_archive
11 4096 Jan 01 2003 00:03:50 coredumpinfo
12 43 Jan 19 2023 12:01:48 coredumpinfo/coredump.cfg
26 12998641 May 15 2012 19:20:38 csd_3.5.2008-k9.pkg
27 4096 Jul 23 2012 21:11:46 sdesktop
28 6487517 May 15 2012 19:20:44 anyconnect-macosx-i386-2.5.2014-k9.pkg
29 6689498 May 15 2012 19:20:46 anyconnect-linux-2.5.2014-k9.pkg
30 4678691 May 15 2012 19:20:48 anyconnect-win-2.5.2014-k9.pkg
31 4096 Jul 19 2012 18:04:36 tmp
32 16275456 Mar 23 2015 17:51:54 asa821-k8.bin
33 11348300 Mar 23 2015 17:52:34 asdm-621.bin

 

Just a quick question, I've connected the ASA's Management port to my PC's ethernet. 
ASA's management ip addr: 192.168.2.17 
PC ethernet ip addr: 192.168.2.20 
I'm unable to ping from ASA to PC. but I can ping from PC to ASA. 

ciscoasa(config)# ping 192.168.2.20
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.2.20, timeout is 2 seconds:
?????
Success rate is 0 percent (0/5)

Is this something that causing the issue? 

 

icmp permit any management_interface <<- try add this command in global mode 

if not work try ping tcp 
https://www.petenetlive.com/KB/Article/0001445
ping tcp give option to specify the interface you can use for ping 

I'm able to ping both sides now. From ASA to PC and from PC to ASA. 
ciscoasa(config)# ping 192.168.2.20
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.2.20, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/1/1 ms
ciscoasa(config)#

I'm still uanble to login to ASDM via Browser. 

ssl encryption rc4-sha1 aes128-sha1 aes256-sha1 3des-sha1 <<- add this and try again. 

ciscoasa(config)# ssl encryption rc4-sha1 aes128-sha1 aes256-sha1 3des-sha1

Still same issue with the browser error: 

192.168.2.17 uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH
 
Also here's my sh run all ssl: 


ciscoasa(config)# sh run all ssl
ssl server-version any
ssl client-version any
ssl encryption rc4-sha1 aes128-sha1 aes256-sha1 3des-sha1
ssl certificate-authentication interface ManageASDM port 443

 

show run all ssl <<- please share this 

Also here's my sh run all ssl: 


ciscoasa(config)# sh run all ssl
ssl server-version any
ssl client-version any
ssl encryption rc4-sha1 aes128-sha1 aes256-sha1 3des-sha1
ssl certificate-authentication interface ManageASDM port 443

show ssl <<- I need to see this

Here it is

ciscoasa(config)# sh ssl
Accept connections using SSLv2, SSLv3 or TLSv1 and negotiate to SSLv3 or TLSv1
Start connections using SSLv3 and negotiate to SSLv3 or TLSv1
Enabled cipher order: rc4-sha1 aes128-sha1 aes256-sha1 3des-sha1
Disabled ciphers: des-sha1 rc4-md5 null-sha1
No SSL trust-points configured
Certificate authentication:
ManageASDM interface: port 443
ciscoasa(config)#

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