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Unknown protocol drops on GigabitEthernet0/1 interface

Hi,

We are using  3825 Cisco router with IOS version 12.4(24)T2.

The unknown protocol drops on our GigabitEthernet0/1 interface is increasing.

This interface is connected to our modem.

What could be causing this unknown protocol drops?

Please advise.

cnshaccent-gw-2#sh int GigabitEthernet0/1

GigabitEthernet0/1 is up, line protocol is up

  Hardware is BCM1125 Internal MAC, address is ffff.ffff.ffff (bia ffff.ffff.ffff)

  Internet address is 10.201.72.110/30

  MTU 1500 bytes, BW 100000 Kbit/sec, DLY 100 usec,

     reliability 255/255, txload 1/255, rxload 3/255

  Encapsulation ARPA, loopback not set

  Keepalive set (10 sec)

  Full-duplex, 100Mb/s, media type is RJ45

  output flow-control is XON, input flow-control is XON

  ARP type: ARPA, ARP Timeout 04:00:00

  Last input 00:00:00, output 00:00:00, output hang never

  Last clearing of "show interface" counters 5d01h

  Input queue: 0/75/0/2236 (size/max/drops/flushes); Total output drops: 0

  Queueing strategy: fifo

  Output queue: 0/40 (size/max)

  5 minute input rate 1197000 bits/sec, 192 packets/sec

  5 minute output rate 602000 bits/sec, 198 packets/sec

     49064806 packets input, 671449535 bytes, 0 no buffer

     Received 204175 broadcasts, 0 runts, 0 giants, 0 throttles

     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

     0 watchdog, 217883 multicast, 0 pause input

     0 input packets with dribble condition detected

     50635047 packets output, 1626883298 bytes, 0 underruns

     0 output errors, 0 collisions, 0 interface resets

     204175 unknown protocol drops

     0 babbles, 0 late collision, 0 deferred

     0 lost carrier, 0 no carrier, 0 pause output

     0 output buffer failures, 0 output buffers swapped out

1 Reply 1

Richard Burts
Hall of Fame
Hall of Fame

We see the symptoms of unknown protocol drops sometimes when a router interface is connected to a switch and the switch is sending something like Dynamic Trunking Protocol or something similar for switch operation. I am not sure what kind of modem you are connected to but I suspect that there is some service protocol that it is running that is sending packets out the interface that are not routable IP and the router is treating them as unknown protocol and dropping them.

HTH

Rick

HTH

Rick