upgrade 9300

[JesseLunt2053]

I am trying to upgrade my stack from 16.8 to 16.12.3. I have successfully copied to each switch in the stack but when I try to run

install add file flash:cat9k_16.12.3.bin I receive an error.

install add file flash:cat9k_16.12.3.bin
install_add: START Mon Aug 3 20:14:11 EDT 2020
install_add: Adding SMU

--- Starting initial file syncing ---
[1]: Copying flash:cat9k_16.12.3.bin from switch 1 to switch 2
[2]: Finished copying to switch 2
Info: Finished copying flash:cat9k_16.12.3.bin to the selected switch(es)
Finished initial file syncing

--- Starting SMU Add operation ---
Performing SMU_ADD on all members
[1] SMU_ADD package(s) on switch 1
FAILED: install_add /flash/cat9k_16.12.3.bin: Invalid installation package.
Version 16.12.3s does not match with 16.8.1a.0.86.
[1] Finished SMU_ADD on switch 1
[2] SMU_ADD package(s) on switch 2
FAILED: install_add /flash/cat9k_16.12.3.bin: Invalid installation package.
Version 16.12.3s does not match with 16.8.1a.0.86.
[2] Finished SMU_ADD on switch 2
Checking status of SMU_ADD on [1 2]
SMU_ADD: Passed on []. Failed on [1 2]
Finished SMU Add operation

[Christopher Hart · Accepted solution]

Hi Jesse,

It looks like the Catalyst 9300 is attempting to install a SMU for IOS-XE 16.12.3 as opposed to upgrade the IOS-XE itself to 16.12.3. This makes sense given the context of the error message, since a SMU for a specific version of IOS-XE would need to be installed on that specific version of IOS-XE and a version comparison would need to be made:

[1] SMU_ADD package(s) on switch 1
FAILED: install_add /flash/cat9k_16.12.3.bin: Invalid installation package.
Version 16.12.3s does not match with 16.8.1a.0.86.

The binary image for IOS-XE 16.12.3a itself can be downloaded from here. Can you download this file, copy it to all members of the switch stack, then try to run install add file flash:cat9k_iosxe.16.12.03a.SPA.bin activate commit command?

Thank you!

-Christopher

[JesseLunt2053]

Hey Chris,

        Yes that was it.... I need a vacation. Thank you. I knew I was doing something foolish.

[Reza Sharifi]

Try following this document from step-1

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/16-12/release_notes/ol-16-12-9300.html#task_s23_5zf_j3b

HTH

[Leo Laohoo]

---

@JesseLunt2053 wrote:

FAILED: install_add /flash/cat9k_16.12.3.bin: Invalid installation package.
Version 16.12.3s does not match with 16.8.1a.0.86.

---

1.  Where did you get this file from?  The filename is "wierd". 

2.  I wouldn't touch 16.12.3:  16.12.3a or 16.12.4 is better.  Way better.  

[JesseLunt2053]

I changed the name to a simpler name in the tftp server for simplicity. I have been known to mistype names from time to time 🙂

[JesseLunt2053]

thanks for the heads up.

[Deepak Kumar · Accepted solution]

Hi,

1. As per the file name, it does not seem a correct IOS file for upgrading this switch. SMU is Software Maintenance Upgrade package. The SMU package contains a small set of files for patching the release along with metadata that describes the contents of the package and fixes for the reported issue that the SMU is requested. 

2. Download a correct IOS file from here: 

Always make a habit to verify the MD5 value of the uploaded ISO file.