10-18-2016 05:29 PM - edited 03-08-2019 07:50 AM
hello :) CISCO network expert everyone
i'm korean young network engenner.
i have a question about word.
because, word is makes person more profeesional :)
so if i has a some situation. and i want express it.
1. i can't see any word about console-CLI in putty or hyperterminal
2. i can't see any LED Light in switch port
3. i can't power on product.
i'll give you a point!
please answer my question!
10-18-2016 08:00 PM
I am really sorry to say not sure what is the question.
1. i can't see any word about console-CLI in putty or hyperterminal
ANswer:- To which device have you connected to?
2. i can't see any LED Light in switch port
Answer:- Is the switch power on? If yes do you see power status led or any other led glowing?
3. i can't power on product.
Answer:- Is the power source good? If yes then can you try changing the power cable? What is the model of the product?
10-19-2016 01:55 AM
ok. thanks for reply.
i just want to know word about each problem situation.
for example, some mountine cated fire. everyone say it is "fire"
and if i want to play game, i'll go to computer and "power on"
so, more detail
1. i can't see any display about console-CLI in putty or hyperterminal.
connected CISCO switch or router. just black display. i just can see window display.
2. CISCO SWITCH connected powercable. but, SWITCH is not receiving power.
i can't see any LED Light in switch. any other led aren't off.
i want two case situation word. more proffressional.
thanks for time to me
10-19-2016 11:35 AM
1. i can't see any display about console-CLI in putty or hyperterminal.
connected CISCO switch or router. just black display. i just can see window display.
2. CISCO SWITCH connected powercable. but, SWITCH is not receiving power.
i can't see any LED Light in switch. any other led aren't off.
For number 1 - you need to make sure you are using the correct serial port number when using putty. You can find this by looking in your device manager for ports
For number 2 - verify power at the outlet, plug in something else that is known to work. Try changing power cords to a known good power cord. If you verify that the power source is good, and the cable is good then it is possible to have a bad power supply.
10-19-2016 08:40 PM
Answer to your questions:-
1- Make sure you are using correct Serial cable (Console cable) connecting towards the console port of your switch/router to your laptop.
Example:-
Cisco console cable videos;-
https://youtu.be/Z2-QHMQPqAU
https://www.youtube.com/watch?v=oHTQ-OSGrDk
https://www.youtube.com/watch?v=-BzbcDQ0FBI
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2. CISCO SWITCH connected powercable. but, SWITCH is not receiving power.
Answer:- Following are few reason:-
1- There is no power to the box.
2- Power socket/cable is bad.
3- Device itself might be dead/bad.
4- Make sure you are using the same power cable/cord which came with the switch/router and connect to the working power socket.
HTH
Regards
Inayath
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