WS-X4148-RJ45V high failure rate

[albertozanetti]

Hi all,

our customer is experiencing a sudden high failure rate. The WS-X4148-RJ45V card is quite old. Is it a normal death of the electronic components ?

Any suggestion ?

Thanks

Alberto

[Dheebshiba Dinakaran]

Hi,

I'm sorry, but could you explain as to what kind of high failure rate are you observing? Any error messages and any impact?

If you could let us know

- the error messages that you are observing, it would be helpful.

- since when have you been facing such issues?

- Serial no of the line card in subject

Thank you!

Cheers!

DB

[albertozanetti]

Hi ,

see the attachment file for the info you have requested.(serial number and error log)

For failure rate I mean that 8-port group is faulty.

Recently we replaced about 2 cards per month. It seems that the faulty cards per month is increasing .

POE users are Cisco IP Phones and access points. 

Thank you very much.

Regards

Alberto