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5505
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Replies

WS-X45-SUP8-E wont boot from USB or TFTP

Pyramid
Level 1
Level 1

I have a WS-X45-SUP8-E installed into a WS-C4510R+E chassis and I keep trying to boot from a usb to then copy the image over but it keeps running into a error thus "reloading" the sup and throwing me back into rommon again. I have also tried to TFTP the ios on it and conveniently it stops around 90% every single time. Any ideas? Thanks 

 

 

rommon 7 >boot usb0:cat4500es8-universalk9.SPA.03.07.02.E.152-3.E2.bin
Loading image !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Checking digital signature....
[mem:/cat4500es8-firmware]
Digitally Signed Release Software with key version A

flash0:/codesign/ios.dat open failure


Rommon reg: 0x00084F80
Reset2Reg: 0x0C200000
########
Conan controller 0x37AF15F4..0x37D4E219 Size: 0x00C962A0 @
####
Radtrooper controller 0x37955A58..0x37AF15F2 Size: 0x00661EDC @
Link: 0x00000080-0x16000000
Program Done!

Checking digital signature....
[mem:/cat4500es8-base]
Digitally Signed Release Software with key version A

flash0:/codesign/ios.dat open failure

###########
pci 0000:00:00.0: ignoring class b20 (doesn't match header type 01)
pci 0001:02:00.0: ignoring class b20 (doesn't match header type 01)
pci 0002:04:00.0: ignoring class b20 (doesn't match header type 01)
audit: cannot initialize inotify handle
All packages are Digitally Signed
Starting System Services
devpts /dev/pts devpts rw,nosuid,noexec,relatime,gid=4,mode=600,ptmxmode=000 0 0
find: `/flash1/USER': No such file or directory
Error!! POST pre-start: /flash0 is not mounted.
Loading gsbu64atomic as gdb64atomic
Using 6 for MTS slot
Platform Manager: starting in standalone mode (active)
Jun 8 15:55:24 %IOSXE-3-PLATFORM: process sysmgr
<Tue Jun 8 15:55:24 2021> Message from sysmgr: Reason Code:[2] Reset Reason:Service [licensed] pid:[4773] terminated abnormally [256].
Details:
--------
Service: License Daemon
Description: License Daemon
Executable: /usr/binos/bin/licensed

Started at Tue Jun 8 15:55:11 2021 (663492 us)
Stopped at Tue Jun 8 15:55:24 2021 (600549 us)
Uptime: 13 seconds

Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_EXIT (1)
Last heartbeat 0.00 secs ago
Exit code: SYSMGR_EXITCODE_SYSERR (1)

PID: 4773
UUID: 511
umount: /proc/fs/nfsd: not mounted
/etc/rc6.d/S01reboot: line 198: umount_cisco_filesystems: command not found
Please stand by while rebooting the system...
Restarting system.

*********************************************************
* *
* ROMMON configuration is being initialized to default *
* values. This may be because it was never initialized. *
* *
*********************************************************

 

Verifying FPGA (P) Signature ....................... PASSED
flash0:/codesign/fpga.dat open failure

Verifying ROMMON (P) Signature ......... PASSED
flash0:/codesign/rm1.dat open failure

 

************************************************************
* *
* Rom Monitor *
* Copyright (c) 2012-2014 by Cisco Systems, Inc. *
* All rights reserved. *
* *
************************************************************

Rom Monitor (P) Version 15.1(1r)SG5
Compiled Thu 06-Nov-14 22:58 [RLS]

System : WS-X45-SUP8-E Slot [6] Peer [5]
Chassis : WS-C4510R*E Mod [2][4][7][8][9]
Revision : CPU 2.1 BOARD 4.0 FPGA 3.2978.834F
Memory : 4096 MB
Date : Tue Jun 08 15:55:58 2021

 


***** The system will autoboot in 5 seconds *****


Type Control-C to prevent autobooting....
. . . . .

config-register = 0x102
Autobooting using BOOT variable specified file.....

Could not find a valid file in BOOT environment variable.
BOOT variable can be set from IOS. To find currently set
Rom Monitor variables, please type 'set' command.

For help on choosing a boot method, type 'confreg' command.
rommon 0 >

15 Replies 15

Mohsin Alam
Cisco Employee
Cisco Employee

Can you try this:

Rommon> reset 

 

Rommon> boot usb:filename

and post output

 


## Make sure to mark post as helpful, If it resolved your issue. ##

 







## Make sure to mark post as helpful, If it resolved your issue. ##

Here is the output

Leo Laohoo
Hall of Fame
Hall of Fame

Post the complete output to the following commands: 

  1. dir bootflash:
  2. set

Here is the output;

 

rommon 2 >dir bootflash:
ExtX super block invalid signature
rommon 3 >set
PS1=rommon ! >
RommonVer=15.1(1r)SG5
ConfigReg=0x0102

 

I have also changed the confreg so it "ignores system config info" and reset then tried to boot, same outcome. Any help is appreciated! Thanks 

 

Try this: 

confreg 0x2101

And then reboot the line card. 

What is in slot 6?  If this another supervisor card, what is the exact IOS version it is running on?

Your flash is dead, RMA the device. 

 

 


## Make sure to mark post as helpful, If it resolved your issue. ##





## Make sure to mark post as helpful, If it resolved your issue. ##

I've got a 4507R+E chassis with this same exact problem(same errors, output, everything) with 2 WS-X45-SUP8-E doing this. Woudl the flash have died on both SUPs in the same way? Is there any way to use the SUP in this state(using a SD card)?

Console into the supervisor and reboot.  Post the entire boot-up process so we can see what is going on with it.

Thanks for the reply, I have attached an attempt to boot normally, including trying to change some rommon variables with confreg, but rommon always boots with it's default configuration. 

There is also a log booting from an admittedly old ios image from a SD card. I've tried several versions of ios both from tftp and sd card with the same results though. 

 


@ktclingerman wrote:
cat4500es8-universal.SPA.03.03.01.XO.151-1.XO1.bin​
There is no defined storage or not enough space available to save the crash file.

Free storage space needed is 2215114 bytes
Context registers for process 'snmp_subagent'

There are many things wrong with this setup: 

  1. The config-registry should be 0x2101 or 0x2102.
  2. The firmware is 3.3.1 as was released back in 2014.  That's 8 years old.  
  3. Finally, the line card has been crashing so much the crash crashinfo: partition is full.

The current rommon version is from 2014 which is why I was trying such an old firmware version. I get the same crash with any firmware version(have tried the latest). 

How can I clear or view the crashinfo partition?

I am not able to get the config register to change between resets. Every time the sup boots rommon goes into default configuration.

ktclingerman
Level 1
Level 1

Added some boot logs from the other ios version I have downloaded already. 

Is there no way to recover the flash on these devices from rommon? no xmodem capability?


In ROMMON, the command to change the config-registry is:  confreg 0x2102

Next, it is not possible to boot, from 3.3.1, to 3.11.X without doing any ROMMON upgrade.  

Is there anything I can reference that will tell me which ios I can boot with my current rommon version? From what I understand I need to be in the ios environment to upgrade rommon on these.

Thank you for your time so far, I appreciate it.