Technology and Support Events and Webinars

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Technology and Support Events and Webinars

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Ask Me Anything Event until May 11, 2022 - Architecture, design deployment and troubleshooting of Cisco finesse in Unified Contact Center Express Cisco Finesse is a next-generation agent and supervisor desktop designed to provide a collaborative experience for the various communities that interact with your customer service organization. It also helps improve the customer experience while offering a user-centric design to enhance customer care representative satisfaction. Join our experts in the Ask Me Anything session to help you to unfold the secrets of Cisco Finesse functionalities, customizations and troubleshooting tips.   Go to the Forum   Our experts Sabiya Tabasum is a Technical Consulting Engineer with the Contact Center Backbone team in the Asia Pacific time zone. She has been associated with UCCX TAC and worked Finesse Deployments, BOSH and XMPP connectivity and Cisco Finesse Gadgets & Finesse JavaScript Library API its association with UCCX and troubleshooting and remediating finesse issues for customers. She is deeply involved in working on the Frontend development and works on JavaScript and CSS. She holds a Bachelor of Technology in Information Technology. She holds the Cisco Certified Network Associate (CCNA) and DevNet certifications. Anupam Dewedi is a Technical Consulting Engineer with the Contact Center Backbone team in the Asia Pacific time zone. He has around 5 years of Cisco Unified Collaboration experience. He is currently associated with UCCX TAC and has previously been part of Multiservice TAC Team. His skills include vast understanding of Cisco Collaboration Suite. He is working closely on Cisco Finesse with the design, integrations, and customizations. He holds a bachelor’s degree in Electronics and Communications   For more information please visit; Collaboration / Contact Center sub-category. * This event is free and open to all audiences, including business partners, network and telecommunications engineers, students, and Cisco customers.
Join us for an overview of how to get started using Intersight by creating your SaaS account or deploying the virtual appliances and setting up your on-prem deployment.
Multiple Dates and Times May Be Available
Learn how Cisco Intersight interacts with your UCS infrastructure and how you can leverage its features to simplify operations such as deploying UCS domains and UCS servers using Policy-based profiles and templates.
Multiple Dates and Times May Be Available
Join us to learn how to implement Multi-Site between VXLAN EVPN fabrics. Our experts will share best practices and workflows for enabling the recommended designs, Anycast or vPC BGWs, as well as review how to configure the core router for Multi-Site scalability.
Multiple Dates and Times May Be Available
Join our experts to learn more about the Cisco ACI remote leaf feature, which enables you to address use cases for distributed services over multiple data centers and helps to extend ACI policy domain from a main data center to a remote location.
Multiple Dates and Times May Be Available
Join us as our experts explore how Nexus Dashboard Insights can provide better visibility into application traffic and performance statistics in your data center network through hardware flow telemetry. This session will cover how to enable real-time hardware flow telemetry and how to use custom flow rules according to the traffic profile of each application flow, ensuring...
Multiple Dates and Times May Be Available