Hi Folks,
I have an issue here. We have a few remote offices in other countries. Each country has their own 7936 conference phone. all works perfectly fine except for one. The phone grab an IP address for the voice segment but fail to register with callmanager.
The only difference I notice b/w working and non working 7936 is the platform shown in the "sh cdp nei de"
Please advise. Thanks alot.
>sg cdp nei de
-------------------------------
Non working phone
-------------------------------
Device ID: SEP0004f2e07abc
Entry address(es):
IP address: 10.163.130.101
Platform: 2-0, Capabilities: Host Phone
Interface: FastEthernet0/3, Port ID (outgoing port): port 1
Holdtime : 121 sec
Version :
CMTERM_7936.3-3-2-0
advertisement version: 2
Duplex: full
Management address(es):
-------------------------------
Working Phone
--------------------------------
Device ID: SEP0004f2e07ca5
Entry address(es):
IP address: 10.164.135.124
Platform: Cisco IP Conference Station 7936, Capabilities: Host Phone
Interface: FastEthernet0/3, Port ID (outgoing port): port 1
Holdtime : 130 sec
Version :
advertisement version: 2
Duplex: full
Management address(es):