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Accord ISDN dialout to 3540 PRI Gateway

ken.griffith
Level 1
Level 1

I am having trouble connecting to a Cisco 3540 Gateway.

I dial out ISDN to a ISDN - IP Gateway that is setup to use IVR. At this point since the ACCORD bridge cannot enter an extension number the call drops to the default queue. Once the call hits the default queue it will connect audio only at 64k, no video. Any suggestions would be welcome.

1 Reply 1

m.singer
Level 4
Level 4

This link may be helpful:

http://www.cisco.com/univercd/cc/td/doc/product/ipvc/ipvc3540/gateway/rel_1_0/chap3.htm

Be sure that in the call type field, you have selected video and not voice.