We have a Cisco Webex Codec Plus and we go through a CVI Pexip to connect to Microsoft Teams.
During Teams meetings including several external speakers and the Cisco room. People connect automatically with the microphone closed (mute). The main presenter is in the Cisco room. When the presenter asks one of the speakers to intervene. The latter activates his microphone and begins to speak. However, people in the Cisco room see the picture scrolling, but start hearing the audio only 5 seconds later, causing them to miss the start of the outside speaker's message.
Point to note, the other Teams participants do not encounter this problem and begin to hear the sound of their voice as soon as the interlocutor's microphone is activated. What could be the problem and/or the corrective action to be taken.
