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auto-ending dynamic meetings on the 8710

watkins.david
Level 1
Level 1

When a dynamic conference is booked on the 8710, when the conference reaches the end time, it automatically hangs up, and does not allow the user to stay connected. This is the behavior we're used to on the CTMS. Is there a way to keep the conference open until the endpoints disconnect?

3 Replies 3

luchand
Level 1
Level 1

Which system are you using to schedule these conferences? Are you using TMS, CTSMan or some other scheduling tool?

Ctman today but will go tmsxe

The 8710 will end conferences when CTMan tells it to - I'm not all that familiar with the CTMan integration, but unless there's a configuration option to auto-extend meetings in CTMan then it likely can't be done today. The good news is, however, that there is a new feature in TMS 13.2 which allows auto-extending of conferences if there are no scheduling conflicts, which should allow the user to stay connected as long as the resources are not required elsewhere. Therefore you should get this functionality back when you move to the TMS/TMSXE solution.