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Avaya phone compatibility with Cisco Unified Communications Platform

MrKristoff
Beginner
Beginner

Hello,

We are currently an all-Cisco user on the network routing, switching, and security side, however, we are an all-Avaya user on the phone, IP phone, and voice communications side.  I am fed-up with all the problems we have had with Avaya and would love to migrate to Cisco.  My department head wants to know is it possible to have a Cisco platform managing all the unified communications and voice mail on the back end, but continue to utilize Avaya phones currently in place in every office until such time as we can replace in the coming years through attrition?  This is primarily a cost measure which is the primary factor in management not wanting to make any changes whatsoever due to the investment made already in the existing system.

2 Accepted Solutions

Accepted Solutions

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

This is the Video Over IP forum, I suggest you move this to the IP Telephony area

HTH

java

if this helps, please rate

View solution in original post

Jens Didriksen
Engager
Engager

We are an all-Avaya VoIP shop as well - when I discussed this with a Cisco architecture/solutions engineer as part of evaluating Cisco UC solution, I was told CUCM would indeed be able to manage the Avaya phones, voice mail etc.

Suggest you reach out to your Cisco rep re this.

/jens

Please rate replies and mark question(s) as "answered" if applicable.

Please rate replies and mark question(s) as "answered" if applicable.

View solution in original post

3 Replies 3

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

This is the Video Over IP forum, I suggest you move this to the IP Telephony area

HTH

java

if this helps, please rate

Jens Didriksen
Engager
Engager

We are an all-Avaya VoIP shop as well - when I discussed this with a Cisco architecture/solutions engineer as part of evaluating Cisco UC solution, I was told CUCM would indeed be able to manage the Avaya phones, voice mail etc.

Suggest you reach out to your Cisco rep re this.

/jens

Please rate replies and mark question(s) as "answered" if applicable.

Please rate replies and mark question(s) as "answered" if applicable.

Hello Jens,

That is good to hear.  I understand that all the phones must be sip phones and that they can be configured as 3rd-party hardware based on other info I have received, but is good to know someone else has already explored this in a live-environment and found that it is indeed an option.  Thanks for your response.
 

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