06-06-2013 01:09 PM - edited 03-18-2019 01:14 AM
Hi guys,
Our customer going to serve cloud based telepresence systems, such as cts endpoints, Jabber video endpoints and Cisco VCS endpoints.
Tms is going to manage these endpoints. As I know tms generates cdr logs.
I wondered is there any solution for billing, like customer portal. Like third party CUCM billing systems ?
Regards,
Baris.
06-08-2013 06:29 PM
Hi Baris,
TMS has support to use billing code to generate reports. You can do that simply using billing code option when scheduling a new conference, it will allow you to separate the reports. But be aware that TMS does not offer a page like a customer portal, the reporting page of TMS is not proper to end user, it is designed to be used by administrators. Furthermore, consider the following:
The integration between TMS and CUCM has some blind points, in my opinion. I believe that Cisco is going to improve it, but I cannot say that for sure.
Regards
Paulo Souza
06-09-2013 05:29 AM
Hello Paulo,
Thank you for reply. I know most of them that you mentioned. But I need a customer portal application for cloud services solution that I need for end user. I don' t know is there any solution for that. Otherwise we have to make new tailored solution.
Regards,
Baris.
06-09-2013 06:29 AM
Baris,
I don't think Cisco has this kind of solution, probably you will have to develop a solution or try to find a product from a third company.
Regards,
Paulo Souza
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