C40 critical: valid release key

[thecw]

Anyone have issues with missing release key this after upgrading to TCNC7.3.9.b938c8e.  Cisco license gave me the release key, but when I asked how to install the release, they had no idea how to.  The email instructions don't make sense for the C40...

[Patrick Sparkman]

Starting with TC6.1 and later, release keys are no longer needed for software upgrades. It's not possible to add release keys through the web interface if running TC7.0 and later, but if for some reason one needs to be added, you can add it via the API.

xCommand SystemUnit ReleaseKey Add

[thecw]

tried several variations of xCommand SystemUnit ReleaseKey Add, with and without the license following. didn't work and got "Some commands were rejected:" ...

[Patrick Sparkman · Accepted solution]

Sorry, part of the command didn't copy and got cut off, the full command is:

xCommand SystemUnit ReleaseKey Add Key: <release_key>

 I just tested it, and it works on a C40 running TC7.3.9.

[thecw]

Doesn't work in web api (Configurations > Api > Execut API commands and configurations)_

In putty I finally got:

OK

*r ReleaseKeyResult (status=OK):

** end

But my vtc is still a brick with the same error...

[thecw]

Good day sir, when you put in that you installe tc and not tcnc that gave me the hint to install that update instead.  That was the fix, thanks!

[Patrick Sparkman]

Glad you got it working.

Regarding TC vs TCNC, it's the same software, but TC supports encryption, whereas TCNC doesn't.