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C60 OUT OF THE BOX QUESTION

Chet Cronin
Level 4
Level 4

Does anyone know if the same firmware is installed in both sw1 and sw2 on a C60 out of the box???

 

SECOND QUESTION: What if any is the process to factory reset a C series codec if for some reason unable to use the serial port????

Thank You.

 

Chet Cronin
1 Accepted Solution

Accepted Solutions

Magnus Ohm
Cisco Employee
Cisco Employee

Hi

Only one of the memory banks should be populated with a software version out of the box.

The second question depends on which C-series codec you mean. C20 can be hard factory reset (power button sequence) while C40, C60 and C90 cannot and must be done either through serial, web, touch, telnet or ssh where all of them except serial requires a network connection.

/Magnus

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2 Replies 2

Magnus Ohm
Cisco Employee
Cisco Employee

Hi

Only one of the memory banks should be populated with a software version out of the box.

The second question depends on which C-series codec you mean. C20 can be hard factory reset (power button sequence) while C40, C60 and C90 cannot and must be done either through serial, web, touch, telnet or ssh where all of them except serial requires a network connection.

/Magnus

That is what I thought. 

Thank you.

Chet Cronin