Cisco CTS 1100 audio outputs

[Wee Teck Ng]

Hi Guys,

Any idea where can I select the audio outputs from the codec (i.e mono, stereo) ? Currently I am only getting audio from the "Green" output. Both speakers were tested working when connected to the "Green" output. When connected to the "Red" and "White" (left, right) outputs, I am not getting any audio.

Thanks

[Wee Teck Ng]

Hi,

Anyone got any idea on this?

Thanks

[Rafal Szeremeta · Accepted solution]

Hello Wee Teck

Is this system setup in CUCM as 1000? That would explain you getting audio only on green port (center).

All CTS's by default are CTS 1000, then it changes once is added to CUCM (also you can do it from CLI).

CTS 1100 is same as CTS 1300. Left speaker -> white port, right speaker -> red port.

Regards

Rafal