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Cisco Mobile 8.1 SIP no Cancel/Bye

CSCO11124242
Level 1
Level 1

Good afternoon,

I have an issue with SIP disconnect issue.

Cisco Mobile 8.1 not sending Bye/Cancel message to the SIP server (CME 8.6) to the remote server, call is still in progress on the remote server and no hangup.

From other side, as soon as I push "red" button (cancel the call) on the remote side, CME got BYE and finishing call.

Do somebody know how I can troubleshoot this issue or maybe fix?

Thanks.

3 Replies 3

Jonathan Schulenberg
Hall of Fame
Hall of Fame

Communications Manager Express (CME) is not supported by the 8.1 release. The release notes only show full Communications Manager in the requriements section: http://www.cisco.com/en/US/docs/voice_ip_comm/cumc/cisco_mobile/iPhone/8_0/Cisco_Mobile_iPhone_8x_RN.html#wp46650

Good afternoon,

What about this info:

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7290/ps11156/data_sheet_c78-658146.html

and there is a lot of info in the Internet that Mobile 8.1 is supported by CME 8.6

Just checked, with 8.0 there is the same issue. I think I did some fault, but I can't find where.