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Cisco Sparkboard Calling capability

Hi all ,

 

My customer just bought Cisco Sparkboard and i just have some questions.

 

 - Can Sparkboard Call to Internal Endpoint using SIP Address ? such as 1001@10.1.1.1

 - In case Sparkboard can only call from internet can i use it to call to internet endpoint through expressway  ?

 - I read some material about Cisco Spark hybrid Call Service deployment, can this deployment apply to cisco sparkboard ? 

 

Bottom line is my customer wants to use Cisco Sparkboard to call internal endpoint whether polycom or Cisco , Can anyone share an easiest solution ?

 

Thanks

3 Replies 3

Justin Ferello
Level 5
Level 5

Tawat,

 

Out of the box, the Spark Board cannot call on-premise endpoints.  The Spark Board is and always will be a cloud only device.

 

They would need to deploy an Expressway or VCS set on their local network and enable the hybrid call connector to be able to call on-premise endpoints.

 

Justin

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

Hi Justin ,

 

it's really confusing me with calling capability for cisco sparkboard from the youtube link below

 

https://www.youtube.com/watch?v=ZNOABQoUDxI

 

at 30:00 , it's said clearly that sparkboard can be use to calling internal endpoint , so i'm really not sure why cisco make it so hard for just only internal calling.

 

but thanks for your info anyway.

 

Regards

Patrick Sparkman
VIP Alumni
VIP Alumni

Take a look at the following guides:

Make a Call from Cisco Spark Board

Determine Your Cisco Spark Calling Capabilities

Although the Spark Board isn't listed in the second link, it is a Spark registered endpoint, so the same capabilities should apply, though I'm not 100% sure.  Regardless of the Spark endpoint, you'll need to dial via SIP.