We have Below scenario
SX20----> MCU<----- Polycom
SX20 -----> Polycom
Issue: When we make a Call from SX20 to Polycom IP to IP call or even using MCU Cisco SX20 gets disconnected after fixed interval ( 15 - 20 minutes)
Calls from Other endpoints ---> Polycom to polycom with MCU and also 1:1 ,1: multiple over MCU works fine.
Only issue is when Cisco SX20 comes in to the picture.
Please sugest is it a known issue?
Or doi we have to update firmware/licenses or any other software in cisco SX20?
Or is it a bug?
Or do we need to check on firewall level
The SX20 has the latest firmware already.
Please help !!!!!!!!