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Cisco TelePresence SX80 Strange incoming call

hassan.mehsen
Level 1
Level 1

Hello Everybody,

 

Hope someone could help with my problem,

 

I have a Cisco telepresence SX80, where iam having strange unknown incoming calls to it every minute, is there a way to block those calls from hiting our side.

 

Thank you..

2 Replies 2

Patrick Sparkman
VIP Alumni
VIP Alumni

Your SX80 must be on a public IP address, external entities are trying to use your system to perform PTSN toll fraud calls.  You could turn off the SIP ListenPort on the SX80 as Balazs suggests, but that will only work if they are using SIP.  However, lately we've been seeing this issue coming in on the H323 ports, and the only way to prevent them is to block all incoming traffic to the endpoint, and only allow specific known IPs inside the firewall, or use NAT.

This has been asked many time in the forums, here is one discussions with several links to others that contain workarounds.

cisco-vcs-ghost-or-fake-uris-dialing-attempts

Balazs Balogh
Level 1
Level 1

Hi,

 

If you using SIP please set SystemConfiguration\Sip\Listenport : off.

Lot of unwanted incomming calls attack the SIP listening port.

 

Maybe help...

 

BR

B