TelePresence and Video Infrastructure

Hi All,We have Below scenarioSX20----> MCU<----- PolycomSX20 -----> PolycomIssue: When we make a Call from SX20 to Polycom IP to IP call or even using MCU Cisco SX20 gets disconnected after fixed interval ( 15 - 20 minutes)Calls from Other endpoints ...

Hello,I have a setupEX90 --- SWITCH --- FIREWALL --- INTERNETI am using direct IP call without VCS. When i dial to public IP of video conferencing i can see call connected and no video receiving on my EX90, but on EX90 touch pad i can see "only outgo...

We are having VCS control and expressway physical appliance running X7.2.2.Do we have any limitations in upgrading the software to the latest X8.5 in appliance?Are these platforms supported for latest versions of software ?Thanks in advance. Mathew  ...

How we will check warranty status check, please send me link .

Regarding the C series codec installation, we need to install the codec on the equipment rack and camera will be place 40 mtr far from the equipment rack, So how will use the HDMI cable and control cable. Cisco have any special HDMI extension and con...

Hi,  We need to setup a VCS Expressway cluster.  The currently there is a single VCS Expressway setup and we are going to create a cluster and add in the first peer.  Typically, the LAN1 is Non-NAT interface and the LAN2 is the NAT interface.  Howeve...

Dear Community, In order to activate AES encryption, how to get the Key? kind regards

Hi, I am in the process of configuring Expressway MRA for a client that is also concurrently using VCS C&E for B2B. The issue I have is that the MRA documentation does not clearly state if the _SIPS SRV is required for MRA expressways if you are NOT ...

This is regarding how to add route in VCS expressway through CLI I tried commands starting with x but it is not taking  command which i tried : xCommand RouteAdd Address: "10.13.8.0" PrefixLength: 32 Gateway: "192.44.0.1" Server is not accepting the ...

hi i share my computer on both screens via the unit(in dual mode) and wants to make a callwhen i dail, the unit is still showing my computer on both screens and not the actual call and i need to stop sharing my computerto see the other side or the ca...