05-26-2016 07:33 AM - edited 03-18-2019 05:59 AM
When I try to read Event logs on the top of the page I see following message:
Error: Cannot read the Event log /mnt/harddisk/log/tandberg_webconfig.log.2
How to fix the error? Does any actions go unlogged because of this error?
05-26-2016 09:53 AM
Appears to be a bug, CSCuo17523, there is a workaround that might can clear the alarm and fix the issue. If that doesn't resolve the problem, suggest you contact TAC as it might be something else.
05-30-2016 01:39 AM
05-30-2016 02:21 PM
1. SSH into VCS via putty/secureCRT and login as root.
2. Run this command: rm /mnt/harddisk/log/tandberg_webconfig.*
3. Reboot the server
After this the server will create the directory again and the alarm issue should hopefully be resolved.
If it doesn't help then open a TAC case for further assistance.
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