Cisco Webex Room Kit Pro Registered to CUCM and FAC not working

[jeanalain_t]

Hi,

I installed a cisco webex room kit pro and its registered to the cucm but and when they try to call the pstn with FAC the call just stays there until disconnected, is this a normal behavior?

[Magnus Ohm]

FAC is not supported on the CE/TC devices

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvb36744/?reffering_site=dumpcr

/Magnus