There are many tools built in to IOS to help you with QoS (Quality of Service). By far the easiest way to configure QoS is by using the AutoQoS feature which was released beginning with IOS version 12.2(15)T. AutoQoS configures features such as Classification, LLQ, cRTP, and LFI based on your network infrastructure without requiring you to know every detail of these QoS mechanisms. Please find links below, including a link to an explanation of AutoQoS as well as a link to an excellent Cisco Press book on the subject.
Quality of Service
http://www.cisco.com/en/US/tech/tk543/tsd_technology_support_category_home.html
QoS Features for Voice Introduction
http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/products_configuration_guide_chapter09186a00800ca6c5.html
VoIP over Frame Relay with Quality of Service
http://www.cisco.com/en/US/tech/tk652/tk698/technologies_configuration_example09186a0080094af9.shtml
AutoQoS-VoIP
http://www.cisco.com/en/US/products/ps6350/products_configuration_guide_chapter09186a0080455a3d.html
Cisco QOS Exam Certification Guide (IP Telephony Self-Study), 2nd Edition
http://www.ciscopress.com/title/1587201240
Hope this helps. If so, please rate the post.
Brandon