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CMS 3.3 Webbridge LDAP user login issues

Hi team, 

I'm having issues logging in a Webbridge in a CMS 3.3 cluster. We have two Callbridges which are also Webbridges. 

This is the Webbridge user sign-in to login to the user's space, not the Webadmin login. 

I can login with an LDAP user on the Callbridge 2 server. But the same exact user cannot login on the Callbridge 1 server. 

The message I get is a simple "Sign-in failed" in the CMS Web App sign-in form. 

Here's some extract from the log files: 

Feb 24 07:25:22.051 user.err cms-callbridge1 client_backend: ERROR : C2W : Unverifiable JWT issued from callbridge 6604d264-7ca8-4743-bde7-b9814838ea48
Feb 24 07:25:22.051 user.info cms-callbridge1 client_backend: INFO : AUTH : JWT not yet valid (by 219.0000 seconds, username=[user email here])
Feb 24 07:25:38.089 user.info cms-callbridge1 sfpool: database primary connection status: node: 10.34.244.52, connections in use: 20, max connections: 750
Feb 24 07:26:28.479 user.info cms-callbridge1 host:server: INFO : Web bridge connections tracing now enabled
Feb 24 07:26:38.080 user.info cms-callbridge1 sfpool: database primary connection status: node: 10.34.244.52, connections in use: 20, max connections: 750
Feb 24 07:26:47.858 user.err cms-callbridge1 client_backend: ERROR : C2W : Unverifiable JWT issued from callbridge 6604d264-7ca8-4743-bde7-b9814838ea48
Feb 24 07:26:47.858 user.info cms-callbridge1 client_backend: INFO : AUTH : JWT not yet valid (by 220.0000 seconds, username=[the user email here])
Feb 24 07:27:00.030 user.info cms-callbridge1 host:server: INFO : STATS: {"callLegsPS": 0, "callLegs": "0/0", "CMA": "0/0", "sip": {"std": "0/0", "peer": "0/0"}}
Feb 24 07:27:00.030 user.info cms-callbridge1 host:server: INFO : STATS: {"lync": {"AV": "0/0", "Tx": "0/0", "Rx": "0/0", "proxy": "0/0", "conf": "0/0", "focus": "0/0", "IM": "0/0"}}
Feb 24 07:27:00.030 user.info cms-callbridge1 host:server: INFO : STATS: {"mediaLoad": 0, "appLoad": 20}

 

Any help is very much appreciated. 

thank you 

Dennis Zervas

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