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Cms and skype commercial

tec cou
Level 1
Level 1

Hi all,

Has anyone got it? 

Calls between commercial skype and cms.

6 Replies 6

Patrick Sparkman
VIP Alumni
VIP Alumni

Consumer Skype, not to be mistaken with Skype for Business, isn't supported.  Also, it's important to know that Microsoft doesn't support it either, see Wayne's comment in skype-calls-sx80.

Skype for Business is fully supported, refer to the CMS Configuration Guides and Expressway with CMS and Microsoft Federation (X8.9.1).

Wayne DeNardi
VIP Alumni
VIP Alumni

As [@patrick.sparkman] noted, and in my response in the thread he linked, any interaction with Skype Consumer, even through the SfB federation becomes an unsupported scenario, even from the Microsoft perspective.

We logged a Microsoft Premier Support job for some of the issues we were encountering (it was working nicely with earlier versions of Skype Consumer, but broke with some of the more recent version) and Microsoft came back and told us that any interaction with a third party/non-Microsoft product is officially unsupported.

So, while you may be able to make it work using CMS or some other product (such as Pexip), if you strike any issues, you'll not get any help from Microsoft, and unlikely from any other vendor. 

You are better off forgetting about Skype Consumer and using a different option (ie the WebRTC functionality of CMS so the end user doesn't need to load any software at all).

Wayne
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Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

Ammar Saood
Spotlight
Spotlight

Although it is officially unsupported. but i got it working.

here are the step.

1. Enable public federation of Public Skype to your CMS EDGE. (CMS must be doing direct federation).

you can enable public federation via on-prem Lync/SFB. 

2. route your Lync domain @lyncdomain.com to CMS Spaces. from CMS route it as SIP to VCS.

you need to play with "call forward" in CMS. 

3. route @hotmail.com, @skypeids.net, @outlook.com, @msn.com from VCS to CMS and then from CMS to Lync.

this way you can achieve bi directional consumer Skype to Cisco endpoint/Jabber calls.

one thing i noticed during testing. call initiated from consumer Skype must be first started as audio and after you hear CMS IVR prompt enable your camera to convert it to video call.

call directly initiated as video will fail.

HTH

AMMAR 

please rate and mark answered if helpful.

Thankyou Ammar , works fine (unsupported)

For my understanding..

 

CMS (core) federates to on-premise LYNC Edge, then LYNC Edge federates to the Skype Cloud?

or.. CMS (Edge Service) federates directly to the Skype consumer cloud? However you need a MS presence to setup the federation in the Cloud..

 

Hello,

 

Has anyone tried using VCS-Expressway instead of CMS Edge?

 

Thanks

 

Ron