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CMS call h323 to polycom endpoint

ahmed
Level 1
Level 1

hi all,

 

i have deployed CMS 2.1.5 single combined, and have some polycom QDX6000.

i configured h323 gateway in CMS, there is problem:

polycom endpoint can call IP (h323) cms using ip_address_of_cms##call_id

but from webRTC cannot call ip address of polycom.

i have plan to upgrade the CMS to 2.2.9

please advice

6 Replies 6

Sumiyatseren
Level 1
Level 1
Hi Ahmed,
My name is Sumya.
I have the polycom endpoints. I would like to know how to connect to the CMS
Please help me?

Hi sumiya,

polycom endpoint can call IP (h323) cms using ip_address_of_cms##call_id

but first you have to configure h323 gateway of cms

Hi Ahmed,

ok.

I already enabled H323 gateway on the CMS as below.

Cisco CMS h323_gateway enabled.jpg

But i'd like to know next step what should i do?

Thanks

Hi sumi,

try this 

https://www.cisco.com/c/en/us/support/docs/conferencing/meeting-server/210441-H-323-SIP-on-CMS-Acano-Call-Bridge.html

after that you can simply make call from endpoint, cisco endpoint can call by URI (ie space_id@fqdn_of_cms or @ip_address_ofcms) and other endpoint like polycom can call by fqd_or_ip_cms##space_id

hope it can help you

Ahmed,
Yes i already configured according to this guide.
But i have the problem how polycom endpoint connect to the CMS 1000 / to H.323 gateway/

Hi sumi,

you mean how to dial ? try call ip address of cms then get ivr, just enter space id and #

or you mean call flow ? you can read on Cisco CVD document