CMS dialing

[Pasha Teplitsky]

Hi guys,

I have a customer that is looking to replace his old polycom based system with a CMS server.

The thing is, that he doesn't want to change the user experience

and the way that it works now

is that the users dial into the IVR and dial any 4 digit number, and a conference is created.

With CMS, I couldn't see how I can replicate this behavior. 

I would actually have to create 8999 spaces..

which theoretically should be possible because it supports ~74k users.

But I'm really looking for a more elegant solution here.

I tired to use some regex with the spaces URIs etc, but no luck there..

Anyone knows how to solve this puzzle without changing the user experience?

[Jaime Valencia · Accepted solution]

You'd need to build your IVR somewhere else, capture the user input, and then use API to create the new space on the fly, then delete it at the end. And verify if it's already created to either create it, or just connect the user.

[Pasha Teplitsky]

Hi Jaime,

I was hoping I could solve it using CMS only, but It is what it is..

Thanks!