06-26-2018 09:28 AM - edited 03-18-2019 02:12 PM
Hello,
I'm trying to figure out DTMF functionality in CMS, specifically in the following scenario
Suppose I have a meeting with the following participants:
Participant 1 --> video endpoint
Participant 2 --> video endpoint
Participant 3 --> audio call to conference bridge (external number, 91800…)
The participant 3 is simply an audio bridge, so it requires an access code to start it or enter.
When participant 1 or 2 enter the dtmf digits for access code, it doesn’t work or simply not detected.
The SIP trunks to my cms servers are using RFC2883
I’m also reading the following from documentation:
https://kb.acano.com/content/14/181/en/how-are-dtmf-tones-handled-on-the-cisco-meeting-server.html
Last update:
2016-09-14 11:21
Revision:
1.7
DTMF tones are handled as follows:
Does this mean that CMS doesn’t support dtmf with multiple participants ? is there a workaround ?
Thank you for the help
01-10-2019 08:30 AM
i'm having the same issue,
How did you fix this issue?
thanks
05-29-2019 04:15 AM
Hi , i have some issue and another thing i need to know is , if there is a way to add participants from CMM and send also dtmf codes ,for instance , if i need to add an external mcu , or something like this.
Regards
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