03-17-2017 07:44 AM - edited 03-18-2019 12:53 PM
Hi,
I have a Call Bridge and Recorder version 2.1.3 running in different VMs and although I can start the recording and see a temporary file being created on the NFS (Windows Server 2008 R2) share folder, it never converts the file to .mp4
The error I have in Recorder Syslog:
Mar 17 14:25:42 user.err HOSTNAME recorder.d611f50a-0555-450c-b117-b2c36b4d2266[12]: Client connect failed
Mar 17 14:25:42 user.info HOSTNAME recorder.d611f50a-0555-450c-b117-b2c36b4d2266[12]: End send
Mar 17 14:25:42 user.info HOSTNAME recorder.d611f50a-0555-450c-b117-b2c36b4d2266[12]: End Keepalives
Mar 17 14:25:42 user.err HOSTNAME recorder[1]: Bot d611f50a-0555-450c-b117-b2c36b4d2266 failed: CLIENT_CONNECT_FAILED
From Wireshark in NFS I can see:
"Network File System, LOOKUP Reply Error: NFS3ERR_NOENT"
File created in NFS share folder:
20170317142541+0000.temp - 1kb
"ftypisom isomiso2avc1mp41 free mdat Ömoov lmvhd è @ budta Zmeta !hdlr mdirappl -ilst %©too data Lavf56.40.101"
Any help will be much appreciated
Thanks
04-02-2017 09:55 AM
Hi Andre,
Not posting a solution but would like to know what was the procedure when creating the NFS on Windows server?
On CLI of my CMS, when i do syslog follow i get Failed to mount NFS storage. Before this i had a reachability issue whereby the host was unreachable by the CMS which i resolved.
The guide, is somewhat helpful and even provides the commands when doing file shares on UNIX but nothing for a Windows server.
Any guidance would be appreciated !
Thanks.
04-02-2017 04:24 PM
Take a look at the Configure Recorder in CMS/Acano Call Bridge:
04-07-2017 06:00 AM
Thanks Patrick,
i have used the guide to the "T". Im in the process of downloading more logs to see the reason behind it.
As for the NFS setup i have done the following:
SMB file share - quick (for UNIX systems)
Set no server authentication and allow anonymous access
Share permissions set to host: 192.168.xxx.xxx and for Read/Write access
Still canot get the NFS to mount
04-02-2017 04:37 PM
Did you configure the NFS correct? Take a look at Step 3 of the Background Information section of the Configure Recorder in CMS/Acano Call Bridge.
Can you tell us more about the NFS, what type of file share is it, etc?
05-08-2017 03:55 AM
I got the Recorder working by adding a XMPP SRV record pointing to CMS Call Bridge that handle the calls.
Thanks
06-07-2017 07:19 AM
It worked for me too. _xmpp-client._tcp.DOMAIN must point to Call Bridge.
Thanks,
Andrei Anghel
11-19-2017 10:35 PM
Hi Andre,
Could you provide to me the command to fix this issue? I have same issue now.
Thanks,
Thuc
11-20-2017 01:59 PM
11-20-2017 05:41 PM
Thanks Patrick,
I have a question about video record file. Are there any information (metadata) like duration, participant names, start time , stop time....?
11-22-2017 09:17 AM
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