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Conductor Bug

Justin Ferello
Level 5
Level 5

All,

I believe I found a bug in XC2.0 of the Coductor software.  If I enable LDAP authentication and set the 'Administrator authentication source' to 'Both' I can no longer edit the local 'admin' accounts password.  I get the following error when clicking on the 'admin' user account.  However I can still login with said account.

2-11-2013 9-37-40 AM.jpg

Thank you,


Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
e/v: justin.ferello@kbz.com       

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ
3 Replies 3

gubadman
Level 3
Level 3

Hi Justin,

I checked our Conductor cluster - we have the same setup, a local admin account, and Administrator authentication source is to set to Both too. But we don't see this issue.

I'm just wondering if you have an "admin" user in your LDAP group, and if that is confusing things. I know our LDAP group doesn't have a user with the username admin.

Thanks,

Guy

Guy,

We do not have an 'admin' account in our LDAP directory.  Also, if I turn off the LDAP authentication in the Conductor, I still get the same error when trying to access my 'admin' account.  Seems like enabling LDAP screwed up the local 'admin' account.

Any other ideas?

Thank you,

Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
e/v: justin.ferello@kbz.com

Thank you,
Justin Ferello
Technical Support Specialist, ScanSource KBZ

If you do not find a better way try to revert to a backup.

If thats not possible try to do a factory default reset.

Maybe you could try to reproduce the issue and file it as a bug, ...

You could also try to see how the pwrec behaves when trying to change the admin user.

As it looks you at least seem to be able to log in to the webinterface, ...

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