TelePresence and Video Infrastructure

Can someone please tell me what setting in Advanced Configuration Shows/Hides the Status bar that shows at the top of the Idle Screen on the MX and EX Series Endpoints? This is the Bar that has the System Name along with Clock and Date. Thanks! Jason

We have a very minute problem with our phone system. Not entirely sure if it's how the software works or it's because it wasn't programmed correctly. But when one of our phones tries to transfer a phone number to another number here it displays a dif...

Is it possible to control the precisionHD TTC8-01 camera without the rest of the tandberg equipment?  I had a complete set of gear and everything got zapped by a power surge except for the camera.  I would like to use it with a seperate standalone Cr...

I have a c40 that is going into standby and when it comes back up the Sony monitor it's connected to won't see the video.  It's really like it's not displaying out the HDMI.  The TV says that there isn't a source to the TV.When I reboot the codec, th...

Hi all,I m have installed the folowing version of TMS and VCS::VCS :Version:          X7.2TMS:Version:  13.2.2When i add the VCS on the TMS , I cant enable replication ( dosent work). I have the folowing error messsge:and the erro messageI configured...

        We have a customer who is using the CTS-500 as an external display for a VP's Mac Book Air.  The default picture image on the CTS-500 does not go full screen.  I have provided the person on-site with the below information; however, they want ...

Hi team,I registered an HDX 8000 at a CUCM 8.5 enviroment to connect to a TP deployment.All the TP rooms and HDX are registered to the same CUCM cluster.When I try to make a call between HDX and any CTS room only audio calls are happening.In another ...

I have setup a permanent conference for our Foundry division so that when they call into their conference calls they have to apply a pin to enter the call. This division didn't want noone to easedrop on what they were talking about so this was the be...

custumer is telling me that they have found  vulerability on vcs-expressway .Results Details5061/tcp53491 - SSL / TLS Renegotiation DoS[-/+]SynopsisThe remote service allows repeated renegotiation of TLS / SSL connections.DescriptionThe remote servic...

Hi all,Our customer said that one of their C40s (TC3.1.2)  sent much echo to farend after standby of one week.But it was resolved by a reboot.This C40 is always on standby because it is used as their one of hot standby codecs to dial other codecs imm...

Hi,Last week we renew by mistake service contract to the wrong system, since then we renew to the right system .  what is the process in order to get refund to the service contarct of the wrong systemThanks,Shy