TelePresence and Video Infrastructure

      What is the best way to use Telepresence in a small Audion/Auditorium (less than 30 people).  My company want to be able to use our Telepresence system in the Audion to interact with multiple sites during a company meeting.  We currently use SX...

I'm running TMS 13.2 and can't install TMSPE on my live system. It keeps reporting that TMSPE failed to install due to a generic error.If I build a new TMS system (on a new vm) then I can install TMSPE without problems.My TMS system is on it's own ap...

Hi all:I have a problem.My C60 Codec can dial to Lync client,but without video,only audio.Form the call history,I can see the call status is  200/OKCould you anyone who can give me some approach to work this issue out.Any help or suggestion will be a...

Any help on this would be greatly appreciated!Booking a conference in the TMS (13.2) works point to point and multipoint (using MCU - codian 8510) with MXP units, but when we try to book a conference using our C series (C60, C90) point to point (betw...

Hi All, I have a CTS500 unit using old IP address which no longer exist on our network.Is there a way to reset the codec to take default IP or any way to change the IP address without login into CTS webpage?Regards,Jayant

Hi all,We want to add a participant via API of MCU, using "displayNameOverrideValue" parameter.But it seems that we can't use 2 bytes characters there.(Overridden display name is garbled...)EX)<?xml version="1.0" encoding="UTF-8"?> <methodCall> ... <...

Hi together,i have the TMS Redundancy  Deployment Guide Version 13.2.  Is the the Version 14.1.1 compatible with the this deployment guide like Load Balancer or other like hot Standby ect..Thx you

   I have serveral C40s with the dual monitor option. I have the 2nd monitor set to presentation only. Is there any setting that would allow me to preview the presentation source without sending it to the far end? or always display the presentation s...