cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
370
Views
0
Helpful
1
Replies

Conference control MTS/Conductor Issue

Hi,

I'm having problems with controlling conferences via TMS/Conference control center. The TMS booking is working fine, conferences are created via Conductor in MCU/TPS.

But when I go to the CCC I find these errors:

Date            Type        User    System        Description

14/01/16 10:17:55    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 10:17:55    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 10:05:21    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 10:05:21    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 9:52:48    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 9:52:48    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 9:40:15    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 9:40:15    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 9:27:41    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 9:27:41    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 9:15:08    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 9:15:08    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 9:02:35    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 9:02:35    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 8:51:32    ConferenceError        SDS_CONDUCTOR    No contact with master system, 3 successive polls failed.
14/01/16 8:51:02    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 8:50:32    PollMasterFailed        SDS_CONDUCTOR    No response from main system
14/01/16 8:50:00    ConferenceError                Automatic MCU failover not possible. No valid route found.
14/01/16 8:50:00    ConferenceError        SDS_CONDUCTOR    Allocate failed, conference is not automatically connected
14/01/16 8:50:00    ConnectCallWarning        SDS_CONDUCTOR    Allocation failed: Description: {"status":"error","info":"conference already present: conference_name 'Sala'","factoryConferenceId":"4d6532686758ee937c862d21883f5acec959f412")
14/01/16 8:50:00    ConferenceInfo                Non-secure conference. Original value of the setting was 'if possible' and not all participants support encryption.
14/01/16 8:50:00    ConnectCallWarning        SDS_CONDUCTOR    Allocation failed: Description: {"status":"error","info":"conference already present)
14/01/16 8:50:00    ConferenceInfo                Non-secure conference. Original value of the setting was 'if possible' and not all participants support encryption.
14/01/16 8:50:00    ConnectCallWarning        SDS_CONDUCTOR    Allocation failed: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
14/01/16 8:50:00    ConferenceInfo                Non-secure conference. Original value of the setting was 'if possible' and not all participants support encryption.
14/01/16 8:50:00    ConferenceActive                Conference started
14/01/16 8:49:00    CallInfo                Display 1 minute message
14/01/16 8:45:00    CallInfo                Display 4 minute message
13/01/16 11:45:49    ConferenceInfo    Operaciones        Conference end time changed from 01/14/2016 15:15:00 +01:00 to 01/14/2016 13:15:00 +01:00
13/01/16 9:27:13    ConferenceInfo    Operaciones        Conference created

In the Navigator/Conductor tab I found this:

Incorrect Management Address.

If I try to Enforce Management Settings does nothing. If I try to add a IP manually, nothing too.

Any sugestion how to make CCC works properlly?

Thx in advance,

David.

1 Reply 1

Patrick Sparkman
VIP Alumni
VIP Alumni