11-26-2012 09:54 AM - edited 03-18-2019 12:12 AM
Hi!
Just noticed that the TMS (13.2.1) tc5.15 look quite small.
Maybe worth for you to recheck:
wrong:
c:/Program Files/TANDBERG/TMS/wwwTMS/Public/Data/Software/
File:s52000tc5_1_5.pkg 53653 KB 25.11.2012 00:42:43
File:s52010tc5_1_5.pkg 78893 KB 25.11.2012 00:47:56
This is how it should look:
s52000tc5_1_5.pkg | 211249 KB | 23.11.12 | 14:29:00 |
s52010tc5_1_5.pkg | 145654 KB | 23.11.12 | 14:38:00 |
An easy fix is to delete it and recheck for updates or download it manually from the download site.
Please remember to rate helpful responses and identify
11-26-2012 07:48 PM
Yes, if file size in Software folder shows 53,653 KB and 78,893 KB then definitely software download didn’t completed properly.
I’d suggest manually download and overwrite existing TC5.1.5 files under Software folder.
BTW, interesting if multiple customers are experiencing this on their TMS servers…
11-27-2012 01:35 AM
Hi
Yes, seems like the TMS download was aborted for some reason. There should be nothing wrong with the files on the ftp.tandberg.com which this service points to, so something must have happened in this particular download operation.
-Johan
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