CSCvc58081 | fixed on X8.9.1 |described issues on X8.9.2

[Bernd Aulibauer]

Hello,

we have updated our clusterd vcsc´s and standalone vcse from X8.6.1 to X8.9.2 and regarding the described problems from CSCvc58081 on all three components. Regarding to the CSC the problem was fixed in X8.9.1. Is this possible?

We also cant find the download for the described "special workaround script".
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc58081

Does anyone has downloaded this script and can share it?

Best regards,
Bernd

[Patrick Sparkman]

If you've come across that bug, even upgrading to X8.9.1 and later, you should contact TAC, they will be the ones that can provide the script and assist you in fixing your issue.

[Bernd Aulibauer]

Hello Patrick,
thanks for your fast reply, that is clear, we can contact TAC. Problem here is that our service contract is expired at the moment and extension of this is takes longer due to bureaucratic purchaser. 

Best regards,
Bernd

[Elias Sevilla Duarte · Accepted solution]

If you are running X8.9.2 and still facing issues with the call history, then you are hitting bug CSCvd76085, and not CSCvc58081.

The fixed release is X8.10 and it will be available in mid-June. This issue affects X8.9.1 and X8.9.2.

I hope it helps.

[Bernd Aulibauer]

Thanks Elias,
i think your are right havent seen that CSC during searching. CSCvd76085 sounds like our issue, thanks a lot.

Best regards,
Bernd