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Delay between CMS and CMM

mathias.bolin1
Level 1
Level 1

Hi,

After setting up and configurating CMM according to the documentation Cisco has provided, I've been noticing how there is a delay between an actual set up of a new call in the Cisco Meeting Server until it is displayed in the CMM. After a couple of tests i've concluded that the delay is about 4 min and 30 seconds long before the meeting is displayed in CMM.

 

The CMS recieves the correct CDR information from CMM. However, this warning keeps popping up in the CMS event log:
CDR events; in connecting state for 60 seconds, abort and restart connection.

 

Anyone got any ideas?

Best regards, Mathias

5 Replies 5

zeusparedes
Level 1
Level 1

mathias.bolin1 , have you had any resolution to this issue? I'm having the same problem but in our case we are using VQ Conference Manager and running CMS 2.5.1.

Good day.
We have the same problem.

CDR events; in connecting state for 60 seconds, abort and restart connection for xxxxx.xxxxx.xxx/meetings/cdr/1/?token=xxxxx


So far, CMS and CMM 3.0.1 have not been able to solve it

Hi,



For us, it was a communications issue.



BR, Mathias


Annotation 2020-12-21 112411.png

There is a connection.

Did you resolve this?