We need information for the SX80 Codec, regarding the memory \ storage in the device. Can you please provide us the specifications on what type of memory \ storage is in the device, ie SSD, Dynamic RAM (DRAM), etc. the spec sheets did not list this i...
Forum Posts
Hello, I am trying to use the Better Touch Tool (With Companion) to quickly fire commands to a Codec Pro. These programs basically connect to each other and then Terminal to connect to the Codec and send the command {Better Touch Tool(used to build a...
I set the IPs for the IPv4, gatekeeper, gateway and subnet mask via RS232 but the C40 will not keep these setting, even after rebooting the codec.What do I need to do or check on?
I want to analyze cisco codec event log by myself. For example, cisco codecs are roomkit plus and codec pro. Please share me any documents or tools. Thank you in advance.
We have several table top microphones. They successfully mute the room kit but take *6 to unmute even though the microphone shows green. Any workarounds for this?Table Top Mic
Need to find the outer diameter for the Cisco table microphone which provides the option of both type of connections - 4 pin Euroblock or 4 pin Mini jack. I need to size the conduit to accommodate 4 of these microphone cables to a AV rack point about...
Hi we have a conferencing device with touch panel. But we can't see and hear anything after other people joined. The touch panel displayed "Unable to communicate with the codec" suddenly.What happened? Is it related to IP address?
I'm new to working with the UI Extensions and Macro Editor on a Room Kit Pro so I could use some guidance. I have a room with several microphones connected to a Biamp DSP. This device is accessible via SSH/telnet. I would like to build a page with...
Hi, We deployed dual NIC Expressway-E for WebRTC proxy for CMS. Port 443 is being used for the communication for WebRTC so we changed the port for web administration to 7443. We can access the Expressway-E from inside also from outside using 7443 po...
We need to connect a Cisco SX20 Codec to a Cisco TTC8-02 webcam, but we have no cable right now. Can you please indicate which cable we should use? Do you have further details about the connection? Thanks in advance
Hello, I have a SX80 Codec that transmits Webcast content. I added a CC Engine between the Codec and the Multicast Stream Encoder. I am able to receive Audio. I am not able to Receive Video on the far end of the multicast stream. Previously, ...
Resolved! SX20 Camera upgrade
Hello,I have an SX20 with PrecisionHD 4X, i upgrade the SX20 version from 7.1.4 to 7.2.1, bu the camera is stucked at the upgrade procedure.There is any upgrade path to SX20?How much time to the camera finish the upgrade?RegardsLeonardo Santana
Hello,We are currently running CMS 3.2.1. Users cannot see the add button for Space Template. Is there something we need to enable or configure on the API? Thanks
I have a Cisco UCSC-C220-M3S server with Windows server 2012 installed in it and got a request to Upgrade the OS to Windows server 2016 or 2019 .Could you please let me know if this server hardware support the OS ? Thank you in Advance .Yusuf Basha
Hello everybody, I am running into problems with CMS3.2 and the invitation email template. I've configured a working callbridge and webridge3. The spaces and users come from LDAP and I am able to access the personal spaces via SIP and via WebRTC. For...
