Dianling External URI Resource unavailable - Loop detected VCS Control

[Vianyfel Cordaro]

Hello,


  Since I installed the platform could make calls to IP and URI Externals directions, but a few months ago I could not make calls to URI Externals but yes to a IPaddress external from devices registered in the VCS Control,devices registered in the VCS E can call normally.

This is the search history and error is displayed is Resource unavailable - Loop detected.

I do not understand because it appears as loopback@mydomain.com instead of @ cisco.com which is the original domain.

[Patrick Sparkman]

Can you provide a copy of the entire search history, transforms, and search rules.  It could be a transform or search rule is changing the "rtp.ciscotac.net" domain to become yours, creating a loop.

[Vianyfel Cordaro]

Attached the printscreens.

Thankss!

[Patrick Sparkman]

You're "Replace CUCM domain" transform is changing the domain.  When using regex to transform addresses, you need to be as specific as possible to not create false positives.  Instead of using .+ after the @ symbol, I'd specify what the actual CUCM domain is.