05-25-2011 11:13 AM - edited 03-17-2019 10:19 PM
Hello,
I have been told that TMS has a max limit of 100?
Any ideas?
Thanks,
Andy
05-25-2011 11:26 AM
Andrew
What do you mean by limit? Limit on scheduling? Limit on simultaneous conferences?
05-25-2011 01:41 PM
Hi Andrew,
Yes, How many conferences can I book into TMS for a given year or time frame.
Thanks,
Andy
05-25-2011 06:32 PM
Andy
I am not aware of any limitations. We have our entire user base self-scheduling, and we have completed 200,000+ videoconferences monitored by TMS.
06-06-2011 06:32 AM
You are correct, TMS will not schedule a recurring conference beyond 100 individual instances. This is presenting a problem in our org as we have requests for daily recurring meetings that are currently limited to 100 days at a time.
I am trying to find out if there is a way to increase this default limit, but I haven't uncovered any information of use yet. I'd love to hear if someone has figured this out.
06-24-2011 01:31 AM
James,
The "max 100 instances" limit is hardcoded, and there is currently no way to increase it.
Regards,
Kjetil
07-21-2011 12:15 PM
Hi Kjetil,
Are there plans in the works to increase this limit in the next release. I have a Customer that this will be a big issue in scheduling classes for the given year.
Thanks,
Andy
07-21-2011 02:22 PM
Hi Andy,
I cannot discuss specific plans for the next Cisco TMS release in a public web forum.
Properly testing that such a change won't negatively impact the performance and stability of TMS isn't trivial. I'll keep your suggestion in mind, but if this has a real business impact on a customer, you should also take the change request through the official channels.
Regards,
Kjetil
07-27-2011 12:24 PM
Hi Kjetil,
Thank you for your response, I will be calling and getting a ticket created as it does have a major business impact on the customer and most of our future customers.
Thanks again,
Andy
11-06-2013 07:19 AM
Hi
We still see this issue in TMS 14.2.1, I believe. I found reference to the issue as bug ID CSCug58023 but I do not have permission to read it, stating insufficient permissions. It is not referenced as being fixed in release notes for current TMS version 14.3.1, so I would assume it is still a fault?
Can you confirm if 100 is still the hard limit, without real-world workaround?
Regards
John Bousfield
11-06-2013 07:57 AM
Hi John,
[...]
I found reference to the issue as bug ID CSCug58023 [...]
That defect isn't a TMS defect, but rather a WebEx Productivity Tool (PT) defect. It says that the PT does not read the error code from TMS properly when the end user tries to schedule >= 100 occurrences, and that the PT just displays a generic "We've hit glitch" message instead of something more useful.
Can you confirm if 100 is still the hard limit, without real-world workaround?
Regards
John Bousfield
Yes, 100 is still the hard limit as of TMS 14.3.1. There is no workaround.
-Kjetil
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