DX70 UPGRADE
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10-23-2017 07:43 AM - edited 03-18-2019 01:33 PM
Hi
I have a dx70 that currently has developer version installed. This is not allowing me to upgrade. I follow the steps below and nothing works:
1. follow steps on the conversion guide from android to ce
2. factory reset
3. pointed dx to cisco upgrade cloud tool to do an automatic upgrade and ended up with an error on top left"unsupported version"
Any suggestions ?
Is it possible to turn a developer version into a regular version?
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10-23-2017 12:56 PM
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10-23-2017 01:17 PM
currently at version 4.4 so I have not tried to downgrade. if you look at the link below it says no minimum version required

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10-23-2017 01:26 PM
If you really are running a 4.4 version of software, it isn't listed on Cisco.com, is the endpoint really a DX70 or could it be something else?
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10-23-2017 01:45 PM
see screenshot from the "about device" section
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11-02-2017 08:51 PM
That looks very much like some kind of engineering version. Seeing you're a Cisco employee, you may have more luck reaching out to your internal Cisco people with this one than here in the public forums.
If that doesn't help, you could try a manual upgrade by following the similar process to the DX80 - see DX80 converting from Android to CE without CUCM
Please remember to mark helpful responses and to set your question as answered if appropriate.
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10-23-2017 01:50 PM
when I go to status section I see:
cucm: .x.x.x.x registered
http no error: sepxxxxx.cnf.xml
config file corrupt: sepxxx.cnf.xml
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03-04-2025 06:32 AM
is there a android version for dx70
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03-04-2025 11:39 PM
AFAIK, there is no Android upgrade option available. I assume this is what you were asking about.
