E164 dialling through Cisco Call Manager and its Gate Keeper

[Steffen.Baier]

Hello,

one of our customers has succesfully setup a few Polycom VSX Endpoints and they are registered to a Gatekeeper.

Calls can be made manually in both directions but if a IP Communicator/IP Phone calls a VSX the recent call list will only include the IP Address of the Gatekeeper and not the E.164 Number so calls cannot be returned.

Is there a way to configure this ?

I am unaware of the Version of the CCM.

Regards

Steff

[ebreniz]

configuration has two gatekeeper zones. An internal gatekeeper

zone and an external gatekeeper zone.

Devices registered to the internal zone can call devices on the external

Calls through H.323 address but not by e164 alias. However the devices on external zone

Can call devices on internal zone through e164 alias.

Call Manager is not involved in this problem.