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E20 loop reboot

Aleksey Shepelev
Level 1
Level 1

‎02-26-2018 11:00 PM - edited ‎03-18-2019 01:55 PM

E20 reboot every 5 min and system not started.

Audio system error so main.bin from /app not run. How to fix it?

 

[tandberg:~] $ netstat -anp 
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name   
tcp        0      0 127.0.0.1:65009         0.0.0.0:*               LISTEN      1054/xinetd         
tcp        0      0 127.0.0.1:1300          0.0.0.0:*               LISTEN      1304/spider         
tcp        0      0 :::22                   :::*                    LISTEN      1158/dropbear       
tcp        0      0 ::ffff:10.200.10.26:22  ::ffff:10.200.10.13:58696                                                                               ESTABLISHED 1376/dropbear       
udp        0      0 0.0.0.0:32768           0.0.0.0:*                           1166/msntp          
udp        0      0 0.0.0.0:68              0.0.0.0:*                           1141/dhclient       
Active UNIX domain sockets (servers and established)
Proto RefCnt Flags       Type       State         I-Node PID/Program name    Path
unix  2      [ ACC ]     STREAM     LISTENING     3330   1005/syslog-ng      /dev/log
unix  2      [ ACC ]     STREAM     LISTENING     3336   1005/syslog-ng      /tmp/syslog-ng.ctl
unix  2      [ ]         DGRAM                    1327   272/udevd           @/org/kernel/udev/udevd
unix  2      [ ]         DGRAM                    3566   1093/wpa_supplicant /var/run/wpa_supplicant/eth0
unix  3      [ ]         STREAM     CONNECTED     3868   1005/syslog-ng      /dev/log
unix  3      [ ]         STREAM     CONNECTED     3867   1287/tail-log       
unix  3      [ ]         STREAM     CONNECTED     3853   1005/syslog-ng      /dev/log
unix  3      [ ]         STREAM     CONNECTED     3852   1304/spider         
unix  3      [ ]         STREAM     CONNECTED     3816   1005/syslog-ng      /dev/log
unix  3      [ ]         STREAM     CONNECTED     3815   1290/main.bin       
unix  3      [ ]         STREAM     CONNECTED     3656   1005/syslog-ng      /dev/log
unix  3      [ ]         STREAM     CONNECTED     3655   1158/dropbear       
unix  3      [ ]         STREAM     CONNECTED     3583   1005/syslog-ng      /dev/log
unix  3      [ ]         STREAM     CONNECTED     3582   1141/dhclient       
unix  3      [ ]         STREAM     CONNECTED     3511   1005/syslog-ng      /dev/log
unix  3      [ ]         STREAM     CONNECTED     3510   1054/xinetd

 

[tandberg:~] $ cat /var/log/eventlog/all.log 
Feb 27 06:53:21 (none) main: Main thread, PID 1290, LWP 1290
Feb 27 06:53:22 (none) main: FPGA programmed OK
Feb 27 06:53:22 (none) main: Product information
Feb 27 06:53:22 (none) main: Snoopy
Feb 27 06:53:22 (none) main: Board revision: G
Feb 27 06:53:22 (none) main: Thread statusLed has TID 1309
Feb 27 06:53:22 (none) main: TE4.0.0.246968
Feb 27 06:53:22 (none) main: SVN Revision 246968
Feb 27 06:53:22 (none) main: Serial number: A1AA52A00097
Feb 27 06:53:22 (none) main: Failed to initialize release key!
Feb 27 06:53:22 (none) main: Program audio dsps [1]
Feb 27 06:53:30 (none) osd: WARNING :  Cannot parse value [ "" ] in "Config/Video/Selfview" to boolean. Treating it as "false". 
Feb 27 06:53:30 (none) osd: WARNING :  TState has no desktop set 
Feb 27 06:53:30 (none) osd: WARNING :  TState has no desktop set 
Feb 27 06:53:33 (none) main: shmemLoadDsp: Program video dsp
Feb 27 06:53:35 (none) main: shmemLoadDsp: Program video dsp finished
Feb 27 06:53:35 (none) main: Thread persistDb has TID 1318
Feb 27 06:53:35 (none) main: Thread persistDb has TID 1319
Feb 27 06:53:35 (none) main: Thread ShmemRx has TID 1320
Feb 27 06:53:35 (none) main: Thread UhpiRx has TID 1321
Feb 27 06:53:35 (none) main: Thread BluetoothGW has TID 1322
Feb 27 06:53:36 (none) main: Thread WatchdogThread has TID 1326
Feb 27 06:53:36 (none) main: Thread WatchdogKickerThread has TID 1327
Feb 27 06:53:36 (none) main: fsm_procSetup: Open Interprocessor comm devs.
Feb 27 06:53:36 (none) main: fsm_procSetup: Initialize data structures.
Feb 27 06:53:36 (none) main: fsm_procSetup: Create all FSM tasks[6].
Feb 27 06:53:36 (none) main: Thread FsmMain has TID 1328
Feb 27 06:53:36 (none) main: Thread FsmMedia has TID 1329
Feb 27 06:53:36 (none) main: Thread ComRouter has TID 1330
Feb 27 06:53:36 (none) main: Thread FsmAudio has TID 1331
Feb 27 06:53:36 (none) main: Thread FsmClksync has TID 1332
Feb 27 06:53:36 (none) video: DSP ID 1
Feb 27 06:53:36 (none) video: Product information
Feb 27 06:53:36 (none) video: Snoopy
Feb 27 06:53:36 (none) video: Board revision: G
Feb 27 06:53:36 (none) video: fsm_procSetup: Open Interprocessor comm devs.
Feb 27 06:53:36 (none) video: shmemdsp: Waiting for arm to init shmem area. (119)
Feb 27 06:53:36 (none) main: Thread FsmAudioFilePlay has TID 1333
Feb 27 06:53:36 (none) main: fsm_procSetup: Check for system synchronization.
Feb 27 06:53:36 (none) main: Sync startup: Wait for clients to register.
Feb 27 06:53:36 (none) main: waitForRegistrationsAndNotify: Registring msg from SYSTEM_VIDEO0(1)
Feb 27 06:53:37 (none) video: fsm_procSetup: Initialize data structures.
Feb 27 06:53:37 (none) video: fsm_procSetup: Create all FSM tasks[6].
Feb 27 06:53:37 (none) video: fsm_procSetup: Check for system synchronization.
Feb 27 06:53:37 (none) video: registerAndWaitForNotify: Sending id = SYSTEM_VIDEO0(1) (16777216)
Feb 27 06:53:37 (none) video: Wait for timeout, or incoming message
Feb 27 06:53:38 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:41 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:44 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:47 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:50 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:53 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:56 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:59 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:02 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:05 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:08 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:11 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:14 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:17 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:20 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
[tandberg:~] $ cat /var/log/eventlog/all.log 
Feb 27 06:53:21 (none) main: Main thread, PID 1290, LWP 1290
Feb 27 06:53:22 (none) main: FPGA programmed OK
Feb 27 06:53:22 (none) main: Product information
Feb 27 06:53:22 (none) main: Snoopy
Feb 27 06:53:22 (none) main: Board revision: G
Feb 27 06:53:22 (none) main: Thread statusLed has TID 1309
Feb 27 06:53:22 (none) main: TE4.0.0.246968
Feb 27 06:53:22 (none) main: SVN Revision 246968
Feb 27 06:53:22 (none) main: Serial number: A1AA52A00097
Feb 27 06:53:22 (none) main: Failed to initialize release key!
Feb 27 06:53:22 (none) main: Program audio dsps [1]
Feb 27 06:53:30 (none) osd: WARNING :  Cannot parse value [ "" ] in "Config/Video/Selfview" to boolean. Treating it as "false". 
Feb 27 06:53:30 (none) osd: WARNING :  TState has no desktop set 
Feb 27 06:53:30 (none) osd: WARNING :  TState has no desktop set 
Feb 27 06:53:33 (none) main: shmemLoadDsp: Program video dsp
Feb 27 06:53:35 (none) main: shmemLoadDsp: Program video dsp finished
Feb 27 06:53:35 (none) main: Thread persistDb has TID 1318
Feb 27 06:53:35 (none) main: Thread persistDb has TID 1319
Feb 27 06:53:35 (none) main: Thread ShmemRx has TID 1320
Feb 27 06:53:35 (none) main: Thread UhpiRx has TID 1321
Feb 27 06:53:35 (none) main: Thread BluetoothGW has TID 1322
Feb 27 06:53:36 (none) main: Thread WatchdogThread has TID 1326
Feb 27 06:53:36 (none) main: Thread WatchdogKickerThread has TID 1327
Feb 27 06:53:36 (none) main: fsm_procSetup: Open Interprocessor comm devs.
Feb 27 06:53:36 (none) main: fsm_procSetup: Initialize data structures.
Feb 27 06:53:36 (none) main: fsm_procSetup: Create all FSM tasks[6].
Feb 27 06:53:36 (none) main: Thread FsmMain has TID 1328
Feb 27 06:53:36 (none) main: Thread FsmMedia has TID 1329
Feb 27 06:53:36 (none) main: Thread ComRouter has TID 1330
Feb 27 06:53:36 (none) main: Thread FsmAudio has TID 1331
Feb 27 06:53:36 (none) main: Thread FsmClksync has TID 1332
Feb 27 06:53:36 (none) video: DSP ID 1
Feb 27 06:53:36 (none) video: Product information
Feb 27 06:53:36 (none) video: Snoopy
Feb 27 06:53:36 (none) video: Board revision: G
Feb 27 06:53:36 (none) video: fsm_procSetup: Open Interprocessor comm devs.
Feb 27 06:53:36 (none) video: shmemdsp: Waiting for arm to init shmem area. (119)
Feb 27 06:53:36 (none) main: Thread FsmAudioFilePlay has TID 1333
Feb 27 06:53:36 (none) main: fsm_procSetup: Check for system synchronization.
Feb 27 06:53:36 (none) main: Sync startup: Wait for clients to register.
Feb 27 06:53:36 (none) main: waitForRegistrationsAndNotify: Registring msg from SYSTEM_VIDEO0(1)
Feb 27 06:53:37 (none) video: fsm_procSetup: Initialize data structures.
Feb 27 06:53:37 (none) video: fsm_procSetup: Create all FSM tasks[6].
Feb 27 06:53:37 (none) video: fsm_procSetup: Check for system synchronization.
Feb 27 06:53:37 (none) video: registerAndWaitForNotify: Sending id = SYSTEM_VIDEO0(1) (16777216)
Feb 27 06:53:37 (none) video: Wait for timeout, or incoming message
Feb 27 06:53:38 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:41 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:44 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:47 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:50 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:53 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:56 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:53:59 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:02 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:05 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:08 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:11 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:14 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:17 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:20 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:23 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:26 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:29 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:32 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:35 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:36 (none) main: 144.033705995 > 143.980760799
Feb 27 06:54:36 (none) main: Sync startup: All clients has not registered within the allowed time(60). Exiting!
Feb 27 06:54:36 (none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
Feb 27 06:54:36 (none) main: Stack backtrace:
Feb 27 06:54:36 (none) main: /apps/lib/libplatforms-snoopymain.so(dump_backtrace+0x34) [0x409cb210]
Feb 27 06:54:36 (none) main: /apps/lib/libplatforms-snoopymain.so [0x409ca12c]
Feb 27 06:54:36 (none) main: //lib/libc.so.6(exit+0x6c) [0x40f8145c]
Feb 27 06:54:36 (none) main: /apps/main.bin(applstrtTaskEntry+0x218) [0x18b714]
Feb 27 06:54:36 (none) main: //lib/libc.so.6(__libc_start_main+0x104) [0x40f6971c]
Feb 27 06:54:36 (none) main: End of backtrace
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1 Reply 1

Patrick Sparkman
VIP Alumni
VIP Alumni

‎02-28-2018 08:55 PM

(none) main: waitForRegistrationsAndNotify: SYSTEM_AUDIO0(2) is still false.
(none) main: 144.033705995 > 143.980760799
(none) main: Sync startup: All clients has not registered within the allowed time(60). Exiting!

This might be a hardware issue, and if so, nothing can be done.  Unfortunately the E20 went EOL Oct 2017, so getting TAC support or it replaced is out of the question.

You can try to reload the software, but that might not work if the issue is hardware related.  I had a similar issue a few years ago, though I never did get around to resolving it, but there are some things you can try to reload the E20 software that were listed in my old thread: E20 Boot Failure.

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