H323 indicators

[VicWilliams]

We are using SIP how and have done away with H323. The customer is seeing the H323 ERROR on their EX90. Is there away to turn that off so the customer does not see it.

[Wayne DeNardi]

What is the error they are seeing?

Have you disabled H.323 on the EX90? 

xConfiguration NetworkServices H323 Mode: Off

Also check that you haven't got your DefaultCall Protocol set to H323 as well - you can set it to Auto or force it to Sip

xConfiguration Conference 1 DefaultCall Protocol: Auto

See the EX series Admin Guide for further details.