09-17-2004 12:35 AM - edited 03-17-2019 08:16 PM
Dear sir,
I have a module NM-HDV-2E1-60. That module need to be replaced. But the serial number of 'show diag' can't be recognized on SCC. Doesn't NM-HDV-2E1-60 have a serial number?
Can anybody tell me something?
Thanks very much.
Sha
09-20-2004 07:52 AM
Serial number fo the card might not be helpful for replacment. You need to provide the serial number of the gateway/router in which that card is installed. Do you have that router/gateway under contract or warrenty?
If not, then you might need to talk to reseller from where you bought that card NM-HDV-2E1-60.
09-20-2004 04:40 PM
Sir,
Sure, I have a serial number of the router. I will do it.
It's strange, some NM-HDV-2E1-60 have serial number, but others don't have.
Thank you.
Regards,
Sha
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