How to reset the root password from admin account on vcs expressway appliance

[JavidHasan]

Hi ,

I have two VCS expressway in a cluster with version X8.8.2 running currently. Iam unable to login with the root password on one of the VCSE but i can login with the admin account on both the devices. How can i change or reset the root password via SSH through admin account. Appreciate your support.

Regards

Javid Hasan

[Mohammed Khan]

You'll need to reboot the VCS. As soon as it prompts for a username,
enter:pwrec
It will prompt you for the username you wish to change the password for.
Enter: root

www.unifiedguru.com/cisco-vcs-root-password-resetrecovery

[JavidHasan]

Hi Mohammed ,
Can i reset via SSH as i have admin access ? if yes what would be the commands.
Thanks and regards
Javid Hasan

[Mohammed Khan]

No you cannot do it from SSH. Have to do it thru VM Console or serial connection.

[JavidHasan]

Thanks Mohammed , what if i have the root password and i want to change it via SSH. what is the command from CLI for version X8.8.2

[Mohammed Khan]

You can execute passwd command from root login to change the password.

[JavidHasan]

Thanks , i was able to change the root password for the one VCSE from the cli for which i had the root password. For the other VCSE ,i cant thru VM console as this is an appliance , so i need to recover thru serial connection.
regards

[JavidHasan]

Is there any other way or possibility to reset the root password other than connecting via a serial connection as i have the admin password for VCSE running version X8.8.2

[Mohammed Khan]

Nope