TelePresence and Video Infrastructure

Hi everyone,Does anyone know if there is a method of gaining back site administrtor rights to the Administrator account if the rights have beed accidentally removed?Every new user is by default put into Users group so there is no way to access the TM...

Hello Community, I read in several documents that the feature "Snap to Whiteboard" is available on MX700, MX800, SX80, and Room Series. During implementation of a fresh new Room Kit, upgraded to 9.3.1, I want to enable the Snap to Whiteboard feature...

On my VCS I have continuous TCP Connection Fails from VCS-C to VCS-E2014-07-09T11:27:12-04:00tvcs: UTCTime="2014-07-09 15:27:12,606" Module="network.tcp" Level="ERROR": Src-ip="VCS-C-IP" Src-port="26778" Dst-ip="VCS-E IP" Dst-port="7002" Detail="TCP ...

Hello, when we want to make a call from external Video Device to an internal Video Device, the call is working. When the external Caller try to connect to an MCU, the Call disconnect after 30 Seconds with Reason: "Timed out expecting ACK" Our VCS-E ...

Hi, I have problem with TANDBERG 1700 . green and red lights turn on together. and device doesn’t shows anything on the screen. When I  connected  it with pc (serial cable),  it shows error :   Reset status: 0x00000013 = CHECKSTOP EXTSOFTRESET EXTHAR...

Hello All, Can anyone suggest on how we can configure CMS to use branding. We have already have branding license installed in CMS and want to use it only for the spaces.

Hello,      I we have an SX20 with the 12x camera ( Cisco - SX20 Quick Set w/ 12x Cam, 1 mic, remote and TC8 swCiscoCTS-SX20N-12X-K9    I'm looking over the original project & they had to run an extension, which is listed as:  Cisco Camera Break Out ...

Hi,   I have DX80 running 10.2(5) ES. When i run webex on DX80, i get this message "To continue using Cisco webex meetings, you are required to update it to a newer version. Do you want to go to google play to update it now?"   In google play store, ...

Hi Cisco guys,    I am looking to update our Dev environment as we are updating our prod environment in the coming months:   Old Environment looks like this: 1xVCS  1x Telepresence Conductor  1x Acano Bridge 1x TMS   So a couple of these are EOL and ...