05-21-2014 12:56 PM - edited 03-18-2019 03:01 AM
Hi everyone,
I have one customer he has Polycom video conference solution. now they are going to implement Cisco Tandberg, I want to configure the new solution to simulate the old one. I have now two points are not clear for me and hope someone can help:
1- Dialing outside (out of the organization):
They are dialing some addresses like this: 12345@80.138.20.54, extension or E164 followed by the Real IP address.
2- Receiving Calls:
If someone out the organization wants to call someone inside, he can call like this 80.80.90.45##1199 (Real IP address ## Extension)
anyone can give me hints about how I can do this in VCS Expressway
Solved! Go to Solution.
05-21-2014 03:41 PM
You replied before I could edit my post. In the past when I had a Polycom soft client on my computer, I was able to dial into our video network via a VCS with the Polycom formatted address (IP##alias) without issue and without any configuration on the VCS.
The transform would only be needed if you were inside the network calling out with a Polycom client and used that type of address to call out.
05-21-2014 01:31 PM
05-21-2014 02:15 PM
Thank you for your reply,
Do you mean I have to create transform?
05-21-2014 03:41 PM
You replied before I could edit my post. In the past when I had a Polycom soft client on my computer, I was able to dial into our video network via a VCS with the Polycom formatted address (IP##alias) without issue and without any configuration on the VCS.
The transform would only be needed if you were inside the network calling out with a Polycom client and used that type of address to call out.
05-22-2014 07:48 AM
thank you fro your reply,
in the previous cases shall I take care about the protocol or no need the VCS will take care and while I have traversal license
05-22-2014 11:15 AM
I meant to say, depending on the Polycom endpoint and software version, it should be able to call either H323 and/or SIP, to limit interworking. I can't say which Polycom versions etc, as I only support 1 Polycom HDX codec in our huge pool of Cisco codecs.
05-22-2014 11:29 AM
Thank you too much,
the scenario that I have is CUCM => VCS Control => VCS Express to replace Polycom.
so VCS express should accept the incoming calls using this template:
Real IP address ## Extension , as per my understanding I have to do the following (please correct me if I am wrong)
VCS Express: Transform (Real IP address ## Extenstion) to extension@domain.com through the traversal zone
05-22-2014 12:28 PM
Correct, the transform needs to be on the VCS where you might call using that scenario.
05-22-2014 01:31 PM
Thanks
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