02-25-2024 06:35 PM
Roomkit EQ
RoomOS 11.9.3.1
Configuration / H323 ->CallSetup Mode: Direct
Configuration / NetworkServices-> H323 Mode: On
If I try IP Direct Calㅣ, there is a problem.
Dial command failed. Error: Unknown error
Roomkey Pro fixed the issue with a factory reset (Room OS 10 version) after downgrade.
I have been trying to fix the Room EQ issue, but Cisco have been not providing RoomOS 10 for Roomkit EQ
Is there a solution?
Solved! Go to Solution.
03-04-2024 08:27 PM
I solved "Dial command failed" Error with TAC's help
TAC advice is " Setting admin password " in this RoomOS version (and Register call)
After setting admin Password, this problem was preprectly solved.
Good luck, Regard
03-04-2024 08:27 PM
I solved "Dial command failed" Error with TAC's help
TAC advice is " Setting admin password " in this RoomOS version (and Register call)
After setting admin Password, this problem was preprectly solved.
Good luck, Regard
06-04-2024 12:53 PM
This solved our issue as well. seems it presents for devices assigned to individuals instead of shared board.
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