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Jabber pop-up windows are blank in Windows 10

peter.stewart1
Level 1
Level 1

Cisco Jabber 11.0.1 Build 19000 issue.  When a new video call comes in, it correctly plays the tone and pops up a window...but it is blank inside -- no content or buttons.  Unable to answer call.

 

Using Windows 10.

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Can you post a screenshot of how it looks like??

Was this working before??

On-prem?? Cloud??

HTH

java

if this helps, please rate

Wayne DeNardi
VIP Alumni
VIP Alumni

Jabber 11.1(1) is now available - I'd suggest you try the newer version as there are a number of big fixes included.

If that does not assist, I'd suggest you move your discussion (which can be done using the Edit option in your original post) to the Jabber Clients section of the forums rather than the Video Over IP section you have posted in.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

Thanks, appreciate it.