10-09-2013 12:33 PM - edited 03-18-2019 01:56 AM
Hey all,
I am trying to setup a LifeSize 220 to register via H323 & SIP to my VCS Control. I was able to get the H323 registration working, but the SIP registration keeps telling me "unreachable". I am not sure how to configure the SIP section either as there is a SIP Proxy section like the Cisco codecs but then a SIP Registrar section...
Thank you,
Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com
Solved! Go to Solution.
10-09-2013 02:01 PM
In general the VCS is both. The Proxy handles the calls, the registrar handles the registration
and in theory the registration could also be proxied, not sure if that happens here as well.
If something does not work I always like to use TCP and see on a network trace whats going on.
Would check how and with which information it tries to register and place calls.
Here is some posting not looking good regards sip:
https://supportforums.cisco.com/thread/2169587
Maybe some lifesize forum can tell you more. If it does not work with sip, just disable it.
As I do not have any unit here I can not test it.
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10-16-2013 10:22 AM
Martin,
Thanks for the hint, you were correct. The LifeSize registered after I enabled the "Proxy" and "GK" setup.
Thank you,
Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com
10-09-2013 02:01 PM
In general the VCS is both. The Proxy handles the calls, the registrar handles the registration
and in theory the registration could also be proxied, not sure if that happens here as well.
If something does not work I always like to use TCP and see on a network trace whats going on.
Would check how and with which information it tries to register and place calls.
Here is some posting not looking good regards sip:
https://supportforums.cisco.com/thread/2169587
Maybe some lifesize forum can tell you more. If it does not work with sip, just disable it.
As I do not have any unit here I can not test it.
Please remember to rate helpful responses and identify helpful or correct answers.
Please remember to rate helpful responses and identify
10-16-2013 10:22 AM
Martin,
Thanks for the hint, you were correct. The LifeSize registered after I enabled the "Proxy" and "GK" setup.
Thank you,
Justin Ferello
Technical Support Specialist
KBZ, a Cisco Authorized Distributor
http://www.kbz.com
e/v: justin.ferello@kbz.com
10-16-2013 04:23 PM
Hi Justin,
great to hear, thank you for letting us know how you fixed it!
Please remember to rate helpful responses and identify helpful or correct answers.
Please remember to rate helpful responses and identify
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